- For care
- care@zashel.com
- For press
- press@zashel.com
- For partnerships
- partnerships@zashel.com
- Response time
- Within two business days.
In an emergency.
Zashel is not a service for medical emergencies. If you are experiencing a medical emergency — including thoughts of self-harm, severe allergic reactions, sudden vision loss, chest pain, or any condition that requires immediate care — please call 911 or your local emergency number, or go to the nearest emergency room.
For urgent but non-emergency clinical questions, write to care@zashel.com and mark your message urgent in the subject line.
Mailing address.
For physical correspondence, please write first to care@zashel.com and we will provide a current mailing address. We do not publish a mailing address publicly to protect the privacy of our small team.